FAQs

Proti Yli is a company that specializes in interior shading systems and curtain and furniture fabrics.

Our goal is not just to sell products. Curtains and fabrics can be found everywhere.

Our primary goal is to provide specialized knowledge for each of your windows.

At Proti Yli, we treat your space as if it were our own.

We initially want the final result to be technically perfect, and then aesthetically flawless according to the particular taste of each client.

The people at Proti Yli are here to make every purchase worth many smiles!

Of course! We are at your disposal to answer any question, complaint or query, either by phone or by e-mail. When you contact us, we will immediately refer you to a member of the customer service team, who will take care of your questions or order, from your initial inquiry to the final resolution of the issue.

You have 2 repayment options:

  1. By direct transfer to any of our available bank accounts. Please check the cooperating banks in the relevant section and select the one of your preference.
  2. Through your credit or debit card. We cooperate with Piraeus Bank. Your payment is handled exclusively from there.

Your order can be placed quickly and easily through our website. Simply add the products you want to your Shopping Cart, and go to Checkout. After providing us with the necessary information, you can place your order and wait for your long-awaited new items!

Our company is not responsible for any damage or harm to your order's products during transportation.

If you notice damage to the packaging of the product upon delivery, DO NOT accept it and DO NOT sign for it. The transport company is solely responsible for any damages during transit. Notify us immediately, and we will arrange for the replacement of the damaged products in your order.

If you sign for the delivery, our company assumes no responsibility for any damages incurred during transportation.

Click on the little man icon in the top right corner of the screen. Click on "Lost your password?" and you will be asked to enter your email address. Click on "Submit" and an email will be sent to you with a link that will allow you to change your password. If you encounter any difficulties, please contact us at info@proti-yli.gr  

The security and privacy of our members is our top priority. Your personal data will never be sold or transferred to third parties. For more information, please visit our Security and Privacy Policy pages

Of course you can!

We hope that our FAQ and Help pages provide you with the desired answers to your questions, however, do not hesitate to contact our customer service department, by phone at +30  2313051757 during store hours, or at info@proti-yli.gr

Please click here for details on product cancellation.

Please click here for details on product returns.

We need your email address to send you important and useful information regarding your order, including confirmation and shipping information. If you do not submit your email address, you will not be able to place an order.

Every order we ship comes with a tax receipt. You will need this document in case of returning an item.

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PRODUCTS

CARPETS - HAND WOVEN

KATHERINE CARNABY RUGS

RUNNERS

CARPETS - MACHINE

CLARKE & CLARKE RUGS

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